Technical Support

From GPNWiki

Contents 1 Network Operations 1.1 Problem Escalation 1.2 Business Hours 1.3 After Hours 1.4 MRTG Statistics 2 Cluster/Grid Computing 2.1 Using a GPN Cluster 2.2 Cluster Setup/Open Science Grid/Configuration 3 Federated Identity Management

Network Operations

Network Operation services are provided by MOREnet under contract from GPN.

Problem Escalation

Problem Escalation: username, password required

Business Hours

Network Operation and System Administration

• Phone: (573) 884-8694
• E-mail: noc@greatplains.net

After Hours

Network Operations

• (573) 882-9177

MRTG Statistics

• Current MRTG can be found here.

• MRTG Archives can be found here.

• Multi-Router Looking Glass (MRLG) here.

Gmonaco@greatplains.net 14:57, 22 December 2008 (CST)

Cluster/Grid Computing

Using a GPN Cluster

• GPN: support@greatplains.net will get to Kate Adams

Cluster Setup/Open Science Grid/Configuration

• GPN: support@greatplains.net will get to Kate Adams

Federated Identity Management

Shibboleth gurus in the GPN region are

• GPN: support@greatplains.net will get to Kate Adams
• MU: Denis Hancock
• KU: John Bellassai
• MU System: Brian Dourty

Gmonaco@greatplains.net 15:08, 22 December 2008 (CST)